Privacy Policy

When you ask for a callback, we collect what you type into the form:

• your first name, mobile number and ZIP code
• the kind of problem you picked, such as a drain, leak, water heater or septic
• the page you were on when you sent the request
• whether you agreed to receive text messages, with the date and time, the page, and the exact consent wording you saw

With each request, our website also stores the IP address it came from and your browser type (the user agent your browser sends). We use these to block spam and abuse and to keep a record of when and how the request, and any text-message consent, was made.

The website also keeps a small cookie for 90 days that records the page you first landed on and any campaign details in the link you clicked, such as the ad or search source. We use it to learn which of our ads and listings bring in service requests.

If you call us, we may keep a note of the call and the job.

• to call you back, schedule a visit, and give you a written price
• to send the text messages you agreed to, described in our SMS Terms
• to keep records of the work we do for you
• to measure how the website and our advertising perform
• to keep the website secure and block spam and abuse

We do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

This covers your mobile number and your text-message consent record. They are never sold, rented or shared with third parties. Service providers that help us operate, for example our customer management and texting platform, process this information only on our behalf and may not use it for their own marketing.

We use service providers to run the business and the website. They may handle your information only to do that job for us:

• a customer management and texting platform that stores your request and sends our messages on our behalf
• our website host and its bot check, which keep the site online and block automated spam
• analytics and advertising tools, which load only after you interact with the page. They may set their own cookies and receive details such as the pages you view and that a request was sent. They do not receive your name or phone number from the form.

We may disclose other information, but never mobile opt-in data or consent, when the law requires it or to protect our customers and our business.

You can ask to see the information we hold about you, correct it, or have it deleted. Email info@tampaplumbingkrewe.com or call (813) 555-0100 and tell us what you want. We will confirm when it is done.

To stop text messages, reply STOP to any message. You can also clear or block cookies in your browser settings.

We keep service records for as long as we need them to do the work, answer questions about it, and meet legal and tax requirements. Our site and providers use encryption in transit and access controls. No system is perfectly secure, so we collect only what we need.

This website is for adults who own or manage property. It is not meant for children under 13, and we do not knowingly collect their information.

If we change this policy we will update the date at the top of this page.

Tampa Plumbing Krewe LLC, Tampa, FL. info@tampaplumbingkrewe.com.